Di Klang terdapat dua (2) pejabat pos (post office) iaitu di Klang Utara dan di Klang Selatan. Post Office Klang Utara terletak di Dataran Klang yang sempit, iaitu di kawasan tumpuan warga Klang yang mana berdekatan dengan hentian bas Klang Utara.

Post Office Klang Utara yang dirakamkan pada 2007. Address: JKR 1093, Jalan Pos Baru, 41300 Klang, Selangor. Tel: 03-33420277

Dataran Klang adalah kawasan tumpuan warga bandar Klang untuk ke kompleks beli belah berdekatan dan juga menunggu perkhidmatan bas bandaran.

Sementara itu, satu lagi pejabat pos Klang letaknya Klang Selatan dan bersebelahan dengan Galeri Diraja Klang.

Lihat bangunan di sebelah kiri Galeri Diraja. Bangunan itulah bangunan Post Office Klang Selatan. Address: Jalan Stesen, 41670 Kelang,Selangor Tel: 03-33715555

Pos Malaysia Berhad is the exclusive provider of mail services in Malaysia. With more than 175 years of existence in the country, its vast experience forms a strong backbone to support its massive restructuring when it became a corporatised entity in 1992.

The blend of its solid market strength and market freedom enables Pos Malaysia Berhad to explore and adapt new business opportunities beyond the 'traditional postal services' and thus, stays ahead of its competitors.

In 2003 Pos Malaysia Berhad restructured its entire operation unit into four specific Strategic Business Units. Determine to be more focused on its various customers and marketplace, Pos Malaysia Berhad now consists of:

• PosMel
  This brand is focused in providing day-to-day mailing services both general public and retail customers

• PosLaju
  Being the sole national courier provider, PosLaju aggressively aims to be the preferred courier service among its foreign competitors.

• PosNiaga
  This unit is responsible in heightening the accessibility of the national's postal services to reach Malaysians in every corner of the country.

• PosLogistik
  With the acquisition of Transmile, Pos Malaysia Berhad is extending its services to provide logistics solutions through this new brand.

At Pos Malaysia Berhad, we have discovered that the secret to business survival lies in the human relationships. Thus, Pos Malaysia Berhad constantly invests in identifying, evaluating and maximising the human capital that drives the organisation and innovates solutions to improve its products and services to fulfil the sprouting demands of its customers.

As we endeavour the new century, Pos Malaysia Berhad continues to reinvent itself to stay focused, competitive and continues to connect Malaysians with the world.

CUSTOMER SERVICE

Our Customer Service Centre is established at the Subang Jaya Post Office. It functions as a trusted channel to attend to all customers’ feedback and queries pertaining to Pos Malaysia Berhad’s products and services.

This Centre is manned by 30 able Service Agents who are trained to provide quick responses to all enquiries, feedback, complaints and suggestions received from our customers through the telephone, e-mail, fax, written correspondence and through personal visits.

A Call Management System has been put in place to handle customers' queries related to postcode finding, tariff, PosLaju, parcel service and other mailing services. It also enables our Service Agents to help trace the delivery status of PosLaju, Pos Ekspres and Posdaftar.

The Customer Service Centre also allows for online handling of feedback from customers which is categorised according to issues related to policy and issues related services. The Issue Management System has enabled the company to collate and use the relevant data towards the rating of customer satisfaction and the implementation of follow up plans thereafter to better serve the customers.

You can get in touch with our Service Agents through telephone by calling:

POSLINE: 1 300 300 300

Alternatively, you can also communicate with our Service Agents via e-mail, fax, write or by personal visit.